
Emergency and Urgent Care
Emergency and urgent care situations can arise at any time. That’s why your medical group, Pacific Family Medicine, has prepared this reference list for you. It outlines the treatment protocol you should follow in order to receive immediate medical care that is covered by your insurance plan. Understanding this process in advance means you’ll have less to worry about if, and when an actual emergency occurs.
Life Threatening Situations
In life-threatening situations, when every minute counts, call 911 or go directly to the nearest emergency room. Once there, inform the emergency room staff of your health plan and Primary Care Physician (PCP) so that your physician can help coordinate your care. If you are outside the Orange County / Long Beach area, contact your health plan.
You and Your Doctor
You and your doctor can manage many urgent care situations by phone. However, when a face-to-face evaluation is required, your doctor will refer you to an appropriate facility. This authorization and referral from your PCP will facilitate insurance coverage for urgent medical treatment at those facilities. Although PFM is open a full 5 days a week to serve your needs, a board-certified Hoag physician will be available to assist you if you have an urgent need after hours or on a weekend. Please remember that this is for urgent needs only. No routine referrals or medication refills will be done after hours.
Urgent Care Centers
Please call the office and speak to the on call physician regarding urgent care and/or check your insurance if urgent care is contracted. The following Urgent Care locations are in the Greater Newport Physicians Network:
Family Care Centers
600 Baker Street, Ste A-101
Costa Mesa, CA 92626
(714) 668-2500
Open 8am – 8pm Mon. – Fri.
Closed Sat./Sun.
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18785 Brookhurst St. Ste. 101 (Located in Niagara Health Center.)
Fountain Valley, CA 92708
(714) 378-0042
Open 8am – 8pm Mon. – Fri.
Open 8am – 5pm Sat./Sun.
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4950 Barranca Pkwy. Ste. 104 (at Woodbridge Square.)
Irvine, CA 92604
(949) 857-1248
Open 8am – 8pm Mon. – Fri.
Closed Sat./Sun.
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Hospitals & Emergency Care
9920 Talbert Ave.
(Corner of Brookhurst & Talbert)
Fountain Valley, CA 92708
(714) 378-7000
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24451 Health Center Dr.
Laguna Hills, CA 92653
(949) 837-4500
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One Hoag Drive
(at Newport Blvd. & Hospital Rd.)
Newport Beach, CA 92663
(949) 764-HOAG (4624)
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